EPM APS Timeouts – Increase

If users experience this error, the timeout for APS via OHS might be the cause:

Smart View Error “Cannot connect to the provider. Make sure it is running in the specified host/port. Error (503)

Adjust the APS timeouts for Smartview within this config file e:\Oracle\Middleware\user_projects\EPMINSTANCE\httpConfig\ohs\config\OHS\ohs_component\mod_wl_ohs.conf on each of the servers with OHS installed:

<LocationMatch ^/aps>
SetHandler weblogic-handler
WeblogicCluster EPMALUAT.turner.com:13080
Idempotent OFF
#Added WLIOTimeoutSecs 6000 to troubleshoot smartview timeout.
WLIOTimeoutSecs 6000
WLSocketTimeoutSecs 6000
</LocationMatch>

The two WLSocketTimeoutSecs and WLIOTimeoutSecs to the time in seconds that you want. We currently have 6000 set, which is equal to 100 minutes.

Good luck!